Welcome to our official Online Shopping Guide that will help give you some trusty tips when shopping with us! We know buying products over the internet can be a little scary sometimes so we're to help :)
Tip #1 - Check the size guides
We all know that grabbing that trusty tape-measure and checking our size is a hassle but let's be honest here, is it more of a pain to measure yourself or deal with making an exchange or return? The size guides are your best friend when ordering online as it gives you a reference to know what size you should be ordering. All brands have their own versions of sizes as well so never assume that just because you're a medium for one brand, that you'll be a medium for all of them. The size guides can be found on all the product pages.
Tip #2 - Check the exchange & return policy
Knowing the exchange & return policy is important to you as a customer. That's why it's best to head there and take a look to make sure you fully understand the rules and limitations of making an exchange or return. You can take a look at ours here. The more information you know, the more your mind will be at ease when you click that checkout button.
Tip #3 - Sign up for an account
Creating a Mad Dogs account will allow you to become part of our Mad Dogs Rewards program so that you can earn Paw Points and spend them on future orders. You will also be able to view your order history, re-order quickly and receiev exclusive promotional content via our mailer.
Tip #4 - Frequently Asked Questions (FAQs)
If you ever have any concerns or questions, always head over to the FAQs section and see if your questions can be answered there. There's always interesting information that can be found and likely that someone else has had the same issue you're struggling with. If you can't find your answers there, the best thing to do is send a message to us and we will get back to you shortly. You can view ours here!
Tip #5 - Check for promotions!
We constantly run promotions for our customers to give them the best value for money possible, so be sure to check if we're running any promotions when you're looking to buy something from our store. You never know, you might be able to get your paws on a pawsome deal!
We hope this article helps you in some way and that it can bring some more confidence into your online shopping experience with us. As always, if you ever have any questions do not hesitate to contact us via social media, email or our contact page.