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Delivery policy

Fast, friendly and flexible.

Full tracking

Track your delivery at any time.

Notifications

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Full insurance coverage

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Delivery policy

Introduction

Our local logistics partner, uAfrica and our international partner, Aramex, provide a premium courier service that enables you to know exactly where your shipment is along its journey to you. Our shipping service includes the following:

Delivery options:

FREE delivery - Spend R500+ (RSA only)

Spend R500+ or use 250 Paw Points on your Mad Dogs+ account to qualify for FREE delivery. Expected delivery time is 1-3 business days once order has been processed.

[Delivery time may vary depending on day of the week, time of day and the final destination.]

Standard delivery - R70 (RSA only)

Standard delivery option costs R70. Expected delivery time is 1-3 business days once order has been processed.

[Delivery time may vary depending on day of the week, time of day and the final destination.]

International delivery - Zones below

We now offer International delivery on our online store. The rates have been determined by zones which collectively make up a number of different destination countries. Simply use the 'Standard International' shipping option during the checkout process. The correct shipping zone will automatically be detected from your delivery address during checkout.

[Please note: Delivery time cannot be guaranteed for international orders due to customs, laws etc.]

International shipping zones

Zone 1

Botswana, Lesotho

Zone 2

Kenya, Mozambique, Zimbabwe

Zone 3

England (UK), Madagascar, Mauritius, Tanzania, Wales, Uganda, Zambia

Zone 4

Australia, France, Ghana, Netherlands

Zone 5

Austria, Bulgaria, Cameroon, Canada, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Ethiopia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Malta, Monaco, Morocco, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland

Our partners

uAfrica

Aramex

The Courier Guy

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