Quality guarantee

 

At Mad Dogs Clothing, we take pride in the quality of our goods to make sure they last as long as possible. Since our establishment, this has been a core pillar of our brand and something that has remained an expectation from our customers. This is why we have provided a 6-month guarantee on all of our gear across the store.

 

This means that within the first 6 months of placing an order with us you are entitled to have a free replacement of your item(s) if they contain or develop what is known as a 'factory defect'. We have provided an official list of criteria to help determine if you are eligible or qualify for this guarantee.

 

Factory defect criteria:

 

  • Loose stitching
  • Frayed material
  • Missing or broken buttons / zips
  • Extreme colour fading
  • Torn or damaged material

 

To submit a claim for your guarantee or if you are unsure about any of the mentioned defects, simply send us a message via our contact page or an email to returns@maddogs.co.za.

 

© Mad Dogs Clothing 2020

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