The expected delivery time is 1-3 business days once your order has been processed. Your delivery time may vary depending on which day of the week you order and the time of day the order has been placed.

Available for customers who have a total order value of R500 or more. Also available to customers who have a balance of at least 250 Paw Points on their Mad Dogs+ account as a redeemable reward.

We offer International Shipping to customers all over the world via our partner, Aramex. Simply select your destination country during the checkout process. 

With Payflex the choice is yours! Pay in 4 equal, interest-free instalments or purchase your goods upfront within a secure and encrypted transactional environment.

Supports: Mastercard / Visa / Amex

DPO Group is the leading African payment service provider (PSP) and hold a PCI DSS Level 1 certification along with countless more credentials.

Supports: Mastercard / Visa / MTN MoMo / Amex

Offering 3DS, fraud protection, and many other security features, Peach Payments provide a leading solution for online and e-commerce transactions.

Supports: Mastercard / Masterpass / Visa / EFT secure

For those who prefer to split their payments into multiple instalments, PayJustNow provides the perfect solution. You can now pay for your goods in 3 equal interest-free instalments!

Supports: Mastercard / Visa

You have 30 days to return or exchange an item from the date you received it. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. Your item(s) must be returned in original Mad Dogs packaging to save waste.

Once we receive your item, we will inspect it and immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment.

For the shipping of your returns or exchanges, this charge is covered by us only if there is a proven factory defect, otherwise this cost will come directly to you, so be sure to check out our size guides before purchasing.

Make a donation during checkout to help make a difference for an amazing cause. Our partner, Rescue is Life is an NPO/NPC/PBO organisation that focuses on Rescue, Sterilisation, Rehabilitation & Responsible Rehoming of animals in Cape Town. 100% of your total donation will be given to Rescue is Life so that they can continue to provide a helping hand to those who need it most. For more information, visit our official page here.